Shipoutfromusa

 HELP DESK USA  - +1 201 210 8222  (Mon to Fri 8am to 4pm EST or NYT)
HELPDESK INDIA - +91 998 740 1486  (Monday to Saturday 10am to 7pm IST)


Free Delivery


Concierge is a service which can be used to purchase luxury brands and products from the High Streets of New York such as Madison Ave, 5th Ave. and stores such as SAKs, Bergdorf Goodman, Nordstrom, Neiman Marcus etc.. Our personal shoppers will source out products of your preference and brands, and advise you on the best deals and latest styles / products which are available. In order to use the concierge service for OFFLINE / INSTORE shopping, you need to register. Once you are registered you need to quote your SOFU number and send a mail to concierge service who will in turn quote you for the products that you are interested in. Another way to send an enquiry is to Log in to our site using your email address and password and click on the concierge service and fill in the concierge form. This could be used for both online as well as offline orders.

The personal shopper appointed to you will search for the best deals that are offered for your product and send you a quotation.

This quotation will include the price of the product, the local shipping charges to your mailbox address and the local USA tax. This quotation will be shown on site as pending quotation. When you make the payment against this quotation the product will be purchased on your behalf. Our personal shoppers are also available on Telephone and Skype calls with Prior appointment.

Concierge charges are applicable for all Purchases made using the concierge service. For Indian / Chinese and UAE customers, Concierge Services can also be used on Online purchases for websites which do not take your Countries Credit Card. You can make payments to our Payment Gateways for purchase of the items and we will Purchase the same products once the payments are received. Minimum Order Value for the concierge service is USD500.00 and concierge charges apply as per your membership type.

When your shopping / packages arrives at your MAILBOX ADDRESS in USA, you'll be informed by an INVOICE / EMAIL to make payments for the shipping charges. Once payment is made your Packages will be shipped to your registered address.

If there is any custom duty applicable you will be intimated after the clearance and this will have to be paid by you at the time of delivery.


SOFU offers a FREE Mailbox Virtual address to Members.

This address can be used for Online Shopping and as a Delivery address for your Business / Personal documents etc..

When you have made an online purchase, all you need to do is notify our helpdesk of the purchase and send an intimation of your order on helpdesk@shipoutfromusa.com so that they can track the order for you. You can also notify the helpdesk by logging into your account to notify us about the incoming package.

When your shopping / packages arrives at your MAILBOX ADDRESS in USA, you'll be informed by an INVOICE / EMAIL to make payments for the shipping charges.

Once payment is made your Packages will be shipped to your registered address.

If there is any custom duty applicable you will be intimated after the clearance and this will have to be paid by you at the time of delivery.